midplains.coop

LEGAL

 Interconnection Agreements

FUSC Surcharge 

The Federal Communications Commission has approved a decrease to the “Federal Universal Service Charge or “FUSC” from 25.2% to 23.8% of your monthly interstate access charges for residential and business customers effective April 1, 2022.  This charge contributes to the national universal service fund, which helps keep local telephone service rates affordable for low-income customers and customers in high cost rural areas, and also provides assistance to customers with disabilities.  If you have any questions about this change, please call Mid-Plains at 806-668-4420.

For more information, please visit the website for FCC for Universal Service 

•  2nd Quarter 2022                 23.8%
•  1st Quarter 2022                  25.2%

•  4th Quarter 2021                  29.1%
•  3rd Quarter 2021               31.8%
•  2nd Quarter 2021               33.4%
•  1st Quarter 2021                31.8%

•  4th Quarter 2020                27.1%
•  3rd Quarter 2020                26.5%
•  2nd Quarter 2020               19.6%
•  1st Quarter 2020                21.2%

 For more information on rates, please visit the website for the FCC on the Contribution Factors & Quarterly Filings - Universal Service Fund (USF)

Robocall Mitigation Notice:

To help in reducing the number of illegal robocalls that may originate on our network, Mid-Plains Rural Telephone Cooperative has implemented robocall mitigation efforts to monitor our network and verify calls originating over our network are from legitimate numbers belonging to a valid Mid-Plains customer. In line with FCC rules, users of Mid-Plains’ voice service are prohibited from originating illegal and spoofed robocalls with the intent to defraud, cause harm or wrongly obtain anything of value from the recipient of the call. Violation of these terms can result in suspension or termination of the user’s voice telephone service.

Nondiscrimination Statement:

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online by clicking the following link, to file a complaint, or at any USDA office, or call (866)632-9992. Individuals who are deaf, hard of hearing, or have speech disabilities, may contact us through the Federal Relay Service on (800) 877-8339 or (800) 845-6136 (Spanish). You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Center for Civil Rights Enforcement, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or email at  This email address is being protected from spambots. You need JavaScript enabled to view it. . 

For more information, visit the USDA website at https://www.usda.gov/oascr/filing-program-discrimination-complaint-usda-customer

Public Lifeline Notice

Acceptable Use Policy

Privacy Policy

Long Distance Service Agreement and Rates, Terms, and Conditions Document

CPNI Statement

Network Management Policy

Network Management FAQ's

Network Transparency Statement

GOVERNMENT AGENCIES:

• Public Utilities Commission of Texas

• Federal Communications Commission

*A $25.00 return check fee will apply on ALL returned checks.

Mid-Plains Payment Options